Shopping
I am unable to log in to my account.
Your Username is the email address provided when you first opened your account. If you forgot your password, simply go to our website, type your email...
Why is JustFab so cheap?
We believe that amazing, elevated style shouldn’t belong to just the elite few. While our price points might be inexpensive, the shoes are truly great...
What does it mean if a product is “2-for-1 VIP Credit”?
Products that are labeled “2-for-1 VIP Credit” can be bundled at checkout and redeemed for 1 VIP Credit – some of our best savings!
What payment methods do you accept?
We currently accept all major credit cards (including Visa and Mastercard) and PayPal. We do not accept money orders or personal checks.
Are JustFab shoes and boots true to size?
Yes, most shoes and boots are true to size. If any particular style runs big or small, we will make sure to place a note in the product description. I...
Are JustFab clothes true to size?
Our apparel is generally true to size; however sizing can sometimes vary slightly from product to product. If you do order an item and it does not fit...
When does JustFab re-stock?
We launch new arrivals every week.
How do I find my order history?
Simply log in to your account, and click “My Orders” in the top right corner!
How do I update or delete my payment information, address or phone number?
Simply log in to your account, click “Billing & Shipping” in the top right corner, and edit your billing info from there!