VIP Credits
Do VIP Credits expire after 12 months or at the end of the calendar year?
VIP Credits expire 12 months after they appear in your account, not at the end of the calendar year. If you had credits that were upgraded to VIP Cred...
Can I buy products from any brand with a VIP Credit?
Yes, you can use your VIP Credit on credit-eligible products or bundles from any brand on JustFab.com.
I bought a bundle with a VIP Credit, but want to return only 1 item, what will I get back?
If you return only one piece of a two-piece bundle, we can’t split up your promotional VIP Credit, so we’ll partially refund you in the form of store ...
When redeeming a promotional VIP Credit, will it automatically be applied to the most expensive thing in my cart?
No, we won’t automatically apply anything; the choice is always yours. You choose which bundle/product to buy with your promotional VIP Credit when yo...
What if I have a promotional VIP Credit but want to buy more than just one product or bundle?
In your cart, you can select which product or bundle you would like to use your VIP Credit on and then use your credit/debit card to pay for anything ...
What’s the difference between a promotional VIP Credit and store credit?
A promotional VIP Credit unlocks exclusive membership benefits and our best savings when redeemed! VIP Credits can be redeemed for products and bundle...
Can I choose to be charged early for my VIP Credit so I can shop right away?
Yes! You can choose “I Want My VIP Credit Now” on the Account Information page to get access to your exclusive membership benefits immediately, includ...
Can I buy extra VIP Credits?
Sorry, at this time you can only buy 1 promotional VIP Credit per month!
What is a promotional VIP Credit and what can I purchase with it?
On the 6th of each month, you’ll be charged $49.95 for your exclusive membership benefits. These benefits include a promotional Member Credit, which u...
Am I able to use a VIP Credit on any item under VIP Member price of $80?
You are able to use your VIP Credit on almost all bundles and products under VIP Member price of $80! There are a few exceptions where you will not be...